Terms & Conditions

Below are the main Terms and Conditions that apply to you as a customer of YoGadgets.

When you sign up for a YoGadgets account you are indicating that you agree to these Terms and Conditions.

SHIPPING

YoGadgets sends goods to you from China. As such, you (or the consignee) are importing. In many countries this means you may be liable for import duties and other taxes. It's your responsibility responsibility to pay the taxes/charges upon reception of the items. Usually these fees can be paid to the courier at your door. See Taxes and Import Duties.

We can not deliver to PO boxes, APO addresses, or certain remote areas. We reserve the right to refuse, cancel, and refund any orders where we deem the address to be undeliverable to. See Delivery Information.

TELEPHONE 

You need a valid phone number on your account.

WARRANTY

YoGadgets offers a 12 month warranty period on all its products.

Under the terms of the warranty, if a product arrives broken or develops a fault during the 12 month warranty period, you can request an RMA number. If accepted YoGadgets will give you a return address to send the faulty product to. You are responsible for the costs of returning the product for repair / compensation.

YoGadgets does not accept returns of products which are not faulty. If you order the wrong products by mistake, or order products that cannot work in your country (e.g. wrong GSM type for cell phones, DVB-T to unsupported countries, PAL/NTSC to wrong regions) we will not offer return/exchange after the goods are sent out.

Flashing the firmware on products voids the warranty. Even if the product comes with firmware update features / software, please do not use it. The same goes for opening up the body of a product and breaking the warranty seal.

REFUNDS AND CANCELLATIONS

If you pay for an order and cancel it, or we are offering compensation for a failed delivery or warranty return, we reserve the right to offer a credit against future orders, a Store Credit, instead of a cash refund.  

IS MY PRODUCT DELIVERED CORRECTLY? 

Due to the inevitable rapid developments within the electronics industry, in some rare cases, customers might come across scenarios (including, but not limited to) like the product packaging or user manuals do not hold the same information as shown on our website. The major reason that leads to this type of situation would be items are manufactured in different batches and therefore subtle differences do occur etc. Please refer to our website’s descriptions as final confirmation if you encounter a circumstance like this.

Take note of the *sensor* megapixel rating on digital cameras, not the maximum interpolated rating printed on the product or in the manual by the Chinese manufacturer.